Degraded performance with Doshii service impacting Payments and Order acceptance

Incident Report for Doshii

Resolved

A fix was deployed and the incident has now been resolved.
Posted May 13, 2026 - 19:22 AEST

Monitoring

A fix has been implemented and we are monitoring the situation.
Posted May 13, 2026 - 19:11 AEST

Investigating

Team is actively investigating and working on resolving the issue.
Posted May 13, 2026 - 18:55 AEST
This incident affected: Doshii API—Live (POS API, WebSockets).