OrderMate order processing disruption

Incident Report for Doshii

Resolved

This incident has been resolved.
Posted Sep 15, 2026 - 15:28 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2026 - 14:35 AEST

Investigating

We’re aware of an issue affecting OrderMate venues where orders sent via Doshii are not being accepted by the OrderMate POS.

The OrderMate team is investigating the issue and we’ll provide further updates as they become available.
Posted Sep 15, 2026 - 13:57 AEST
This incident affected: POS Integrations (OrderMate).